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Pet Command Review: Does it Work?

Pet Command is a sonic pet training and anti-bark system advertised on television.

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About Pet Command

With a push of a button, you can supposedly help your pet quickly and easily get rid of old bad habits with Pet Command. This product has only been spotted advertising very recently, and appears to be a new version of (or replacement for) Bark Off, which was advertised heavily on television a few years ago. That product can still be seen in stores such as Bed, Bath, and Beyond, but it appears that item is being phased out in the wake of some rather harsh reviews online, including being labeled a “rip off” by Inside Edition.

Can Pet Command improve upon Bark Off’s bad reputation for As Seen on TV sonic frequency control pet products?

Official Website

  • buypetcommand.com
  • Registered October 2, 2013

Contact

  • Phone: 855-721-3338
  • Web: Customerstatus.com
  • Hours: 8am-8pm EST
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Claims & Features

  • Quick and easy to use
  • Sonic frequency control
  • Teach dog tricks
  • Find dog at night
  • Positive reinforcement training clicker
  • Bark control setting
  • Built-in LED lights
  • Trainer manual
  • Portable design
  • Humane and effective up to 20 feet away
  • Corrects your pet’s bad habits

Cost

  • $10 plus $5.95 p&h = $15.95
  • Get a second Pet Command for another $5.95
  • Grand total = $21.90

Screen Shot

  • Below is a screenshot of the official website, taken in November 2013:

pet command

Television Commercial

  • Below is a television commercial for Pet Command (Note that this original commercial shows a different price than currently listed on the website)

Pet Commander Reviews
  • Have you tried Pet Command? Please give us your review in the comments below and give it a star rating above.
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Pamela Wilson
Pamela Wilson
6 years ago

I ordered this product on November 6th. Per web ad I was to receive the product in 30 days, however the product is on back order.. The product has been on back order since November 11th when I first called in to check on when it would be shipped. I contacted them again last week and was told it would be 4 – 6 weeks as the product is on back order. Advised it had already been 5 weeks and was told they had the product and I should receive next week (being December 18th is the 6 week mark).… Read more »

Pamela Wilson
Pamela Wilson
6 years ago

So – I am still waiting to receive my product from Pet Command – I did receive a post card a couple of weeks ago that I should receive my product by January 17, 2014 – however I just called Pet Command Customer Service and the product is still on back order and it might be received to be shipped in 2 weeks but they are not sure. I believe this is really poor management by Pet Command to sell products and advertise to sell product that they have not had in stock for over 2 months.

Youran Ass
Youran Ass
6 years ago
Reply to  Pamela Wilson

All the time you wasted waiting for dealing with that crap, you could have just gotten your dog trained by, gee I dunno, a dog trainer? All that shit device is anyway, is just a high frequency sound generator (detectable by dogs only). Just download an app on your phone or something, I’m sure they exist.

Pamela Wilson
Pamela Wilson
6 years ago

So here we are at February 10, 2014 and I go in to check on the status of my order from November 6, 2013 for the Pet Commander and the company has cancelled my order. When I called the company they advised that they could start a NEW order and give me expedited delivery (at no cost to me and that would put me back at the head of the line) however, they still do not have the product and do not have any idea when they will receive the product. After several minutes of conversation with a manager I… Read more »

Fred Finizzi
Fred Finizzi
6 years ago
Reply to  Pamela Wilson

I can see why you are angry and rightfully so but if you got your money back or never charged you then how is it a scam? I am not arguing that you have been wronged but it sounds more like a company that has the organizational skills of a bucket of cheese

Charli
Charli
6 years ago

Bullcrap… the video says “get two for ten dollars!” and My cc charge was $67!!! and of course no good customer service. Big fat rip off! I am calling my CC company to deny the charge. I have a copy of the video, too! I got this for my mom, and it really makes me mad when my mom gets ripped off and taken advantage of… moreso than when it happens to me. SCAM!

T Harris
T Harris
6 years ago

I too was scammed. Ordered pet commander on Nov. 4th 2013 and never received. When I called to check on it in Dec was told it was on back order and would receive it by the end of Jan, Never receive it as of this day called again in March and was told order had been cancelled. I did not cancel. It is my belief this whole thing is a scam. Please don’t waste your time and money ordering. Never got a refund either. They need to be sued

Rick in Fort Wayne
Rick in Fort Wayne
6 years ago

I just saw the ad for the pet command on TV and thought it was a wonderful solution for the problem we are experiencing with our neighbors’ dog’s CONSTANT unceasing bark. So glad I went on line first and found your website before wasting my money and frustration on this apparent scam. Thank you Freaking Reviews.

Susan
Susan
6 years ago

It’s essentially a very expensive clicker & flashlight and what do they cost at the dollar store? You probably already have a flashlight! Clickers cost less than a dollar, are smaller and don’t need expensive batteries and they will not break if you drop them. As someone who trained dogs professionally for over 20 years I can tell you that you cannot teach your dog anything by pushing a button nor can you extinguish a bad behavior the same way. Training a dog takes time. It’s fun but it is work. Clicker training can work well, but it takes time… Read more »

jim harrison
jim harrison
5 years ago

I got what I ordered in 2 seperate shipping orders after I called to complain that pet command was not included in the order just the brush. BUT I am NOT HAPPY with the product. The total cost for me is 42 dollars. My dog could care less if I press the command button. I will read the reviews before I but another product online like this.

Pam
Pam
5 years ago

Wish I had read these reviews before I wasted my money on this stupid pet commander. I never got a 2nd one, the dog doesn’t even look at me when I hit the button, will notice the clicker. it’s too big to use as a clicker. definitely a scam.

cab
cab
5 years ago

I have been waiting for quite a while now to find the time and order my pet command. I am glad that I checked the reviews before actually ordering the item. If there was even one good review about the system I would have given it more thought, but there isn’t one single positive review. I think training your dog starts from the start. There isn’t no simple solution, otherwise it would have had been available a long time ago. If there are customers who are happy with their purchase, I am sure they would have been bragging about how… Read more »

pat clemson
pat clemson
5 years ago

I tried to cancel the order on the internet and couldn’t. No customer service on the weekend & early Monday morning they say can’t stop order as already been processed. Phoned customer service 4 times & got a different story every time on how to send product back, but they won’t give any return authorization numbers, so when they say just put it in the mail there is no guarantee they will ever return your money. They say item shipped from Canada, but failed to say you were charged american funds. The price on the invoice also does not say… Read more »

Robert Hart
Robert Hart
5 years ago

What the F#2h’s a bucket of cheese?